Terms and Conditions

Cancellation Policy:

Cancelling your booking 30 days or more before the arrival date, all monies will be refunded less the deposit. If less than 30 days notice is given, no refund can be made. Should you need to change the dates of your booking, you may do so up to 2 weeks before your arrival to another date at our discretion with an admin fee of £20.

Cancellation by us:

Apple Camping reserves the right to cancel your accommodation at short notice due to unforeseen circumstances. If we are unable to provide you with safe accommodation due to extreme weather conditions, ill health, fire, flooding or any other circumstances outside our control we will return your payment, in full, to you.

Apple Camping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation.

COVID 19:

Apple Camping is unable to offer compensation for guests unable to attend their stay due to Coronavirus. We advise all guests to take out additional insurance against COVID19 if possible.

Security Deposit:

A security deposit of £75 will be requested. This is not for minor damages. It is to protect guests from group bookings made without agreement or anti social behavior.  This will be refunded 7 to 10 days after your stay.

Non Paying Guests:

Although we understand the desire to invite friends for a cup of tea or a drink in your bespoke accommodation. Non paying guests are not allowed onsite due to limited facilities and carparking.

Parking:

One onsite car parking space is provided per unit booked, please contact us if you require more due to limited car parking spaces.

Vehicles and their contents are left at your own risk.

Children’s safety:

Apple Camping is located next to a working farm with animals, tractors and associated farm equipment. The risks are small, but with this in mind, parents are responsible for the supervision of their children on site at all times.

Consideration for others:

Apple camping is a quiet and tranquil campsite. We do not allow radios, stereos or other sound systems. All guests are asked to keep volume to a reasonable level after 10.30.

Property Loss:

Apple Camping cannot be held responsible for any lost or stolen property.

Smoking policy:

All accommodation is strictly NO SMOKING. If you smoke, you can do so outside and Please dispose of your cigarette ends appropriately.

Dog policy:

Well-behaved dogs are welcome in all accommodation (except the planes, Apple Express and The Pac-Man) at an extra cost of £10 per dog. Maximum 2 dogs per unit. Dogs must be kept on a lead and under supervision when on site.

Health and Environment:

We have two of our very own pod point 7K EV charging points for electric vehicles. Charging is 25p/KW-1h and you will need to download the pod point app.

Guests are asked to separate their waste in the large wheelie bins provided in the carpark into:

1. Cardboard
2. Cans and Plastic
3. Glass
4. General Waste

We politely ask that you don’t bring glitter, confetti or fireworks on site to protect the land.

No ball games are to be played due to it being an orchard there is a small park in Redberth approx. 4mins walking which is suitable for such activity.